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SHIPPING & REFUNDS POLICY

We are committed to the best customer service, and we strive to deliver your order within
the promised time frame. We have partnered with standard and trustworthy courier
agencies to ship our elegantly designed products across the globe.
1. Shipping within India is free on all purchases.
2. Orders are delivered within 7 to 8 working days across India.
3. Delivery of all orders will be duly done to the address mentioned by you at the time
of placing the order. If there are any modifications to the shipping details, please get
in touch with us within 2 hours of placing your orders.
4. Return Policy: We Do Not Accept Returns. At Ramo Mora, we take pride in the
quality of our clothing and the satisfaction of our customers. To maintain the
integrity of our products and ensure that every item delivered meets our stringent
standards, we do not accept returns. This policy applies to all purchases made
through our online store, in-store, or any authorized retailers.
5. Contact Information: If you have any questions or concerns regarding your order,
including defective or damaged items, please contact our customer service team
at labelramomora@gmail.com or at +91 9021717550
6. Cancellation Policy: Once an order is placed, it cannot be canceled or modified.
Please double-check your order before completing the purchase.
7. ​Refund Policy: Refunds are only issued for orders that cannot be fulfilled or in cases
where a defective or damaged items were delivered cannot be replaced.
8. ​Shipping Costs: Shipping costs are non-refundable, and customers are responsible
for the cost of return shipping for any authorized returns.

INTERNATIONAL  SHIPPING

1. We do deliver in most countries outside India that are serviced by our shipping
partners. The shipping cost for shipments outside India to be borne by the
customers.
2. Charges to ship outside India depends on the country and the weightage of the
shipment. Kindly get in touch with us via email at labelramomora@gmail.com or at
+91 9021717550 for exact shipping charges.
3. It takes 4-5 weeks for delivering outside India as per the current set of customs
procedures and actual shipping times.
4. While all the necessary paperwork will be duly filed from our end in India, should a
patron get a notification to make a payment towards any incoming shipment
duty/tax as such, s/he needs to complete the payment and paperwork in the
destination country.
5. Delivery of all orders will be duly done to the address as mentioned by you at the
time of placing the order. In case of any modifications to the shipping details, kindly
reach out to us on +91 9021717550 or drop us a mail
at labelramomora@gmail.com within 2 hours of placing the order.

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